Privacy Policy

This Privacy Policy was last updated on May 05, 2022.

 

VIEWZZ Technology Company Limited (VIEWZZ) is committed to protecting and respecting your privacy. This Privacy Policy tells you how VIEWZZ (“VIEWZZ”, “we”, “us”) processes your personal data when you visit our website or interact with VIEWZZ. This Privacy Policy also describes your personal data protection rights.

We may also provide you with additional information when we collect personal data, where we feel it would be helpful to provide relevant and timely information.

 


 

What Personal Data We Collect

We may collect and process any personal information when you visit our website https://viewzz-studio.com/ (VIEWZZ Website) or contact VIEWZZ and we may collect such information from other sources (such as events, fairs and shows organised or attended by us, your interactions with us (for example through social media, third parties etc.), including without limitation the following types of personal data:

  • Contact information or personally identifiable information: such as your name and e-mail address.

  • Financial information: such as your bank account number, bank account name, your bank and billing address.

  • Payment Information: we may collect certain payment information such as your credit card details. This information is used solely to process your transaction(s).

  • Details regarding your connection to the VIEWZZ website: such as your operating system; your browser type (for visits to our website); and your approximate geographic location of connection.

  • Details of your visit to the VIEWZZ website: such as your time of visit; your connection length and your use of the VIEWZZ website (e.g. items that you click on and requests that you make).

  • Any other information you submit or choose to provide to us in connection with the VIEWZZ website or when you interact with VIEWZZ: such as signatures, photographs, videos, opinions and your location.

Information We Collect Automatically:

  • Device and Usage Information. We receive information from the devices (computer, tablet, smartphone, etc.) you use to connect to the VIEWZZ website. The information we receive from these devices may include IP address, unique device identifiers, browser type, Internet service provider, hardware model, operating system and application version. When you use or interact with the VIEWZZ website, we may also record certain information and store it in log files. This may include referring and exit pages, time and date stamp, search terms and clickstream data.

  • Location Information. We receive location information from the devices you use to connect to the VIEWZZ website. Location information may be obtained through the use of geolocation features in your devices or through other methods such as using your IP address to identify your general geographic area.

  • Cookies, Web Beacons and Similar Technologies. We may receive and store certain information about your browsing preferences or activities by using cookies, web beacons and similar technologies. These technologies may be provided by third parties. Cookies are small text files placed on your computer or Internet enabled or connected devices to help websites and applications recognize your browser. They help us provide you with customized services and may be used for interest-based advertisements or to associate you with social media sites. We may use both session cookies (disappear after you close your browser) and persistent cookies (remain after you close your browser and may be accessed every time you use or connect to the VIEWZZ website). Most web browsers allow you to modify your cookie settings; however, certain features of our websites may not work properly if you disable cookies. Web beacons are transparent graphic pixels that are placed on web pages that enable us or a third party to track your actions on our websites and deliver interest-based advertisements. More information regarding online tracking and interested-based advertising, including opt-out options is included below.

  • Social Media Widgets. Our websites and mobile applications include social media features connected with social media platform such as Facebook, Twitter, Instagram, Snapchat, Google Plus, Pinterest, YouTube and others. These features may collect information about your IP address and which page you’re visiting on our website, and they may set a cookie or employ other tracking technologies. Social media features and widgets are either hosted by a third party or hosted directly on our website. Your interactions with those features are governed by the privacy policies of the companies that provide them.

 

Why We Collect, Use and Store this Personal Data

We collect, use and store your personal data for where necessary for VIEWZZ’s legitimate interests, as listed below:

  • to deliver the VIEWZZ website and related services such as: 3d rendering services, architectural visualization, architectural animation or virtual staging to you;

  • for internal record keeping;

  • to respond to user questions and complaints; and to ask you to provide your opinion or participate in surveys (which may be conducted by us or a third party) about our services; to contact you for the above purposes (directly or through a relevant partner or agent) by post, telephone, e-mail, SMS or push notification;

  • to allow us to understand your interests and preferences so that the VIEWZZ website can be tailored to you;

  • to allow us to improve and optimise the VIEWZZ websites and VIEWZZ’s services;

  • to administer the VIEWZZ website resources;

VIEWZZ may also convert personal data into anonymous data and use it (normally on an aggregated statistical basis) for e.g. market research and analysis, to improve the VIEWZZ website, to analyse trends and to assess the success of advertising campaigns. Aggregated personal information does not personally identify you or any other use of the VIEWZZ website.

Data analysis techniques are used to understand your online journey and ownership history to provide a more seamless experience online and offline with your interactions with VIEWZZ.  To the extent not contrary to the applicable law, we may collect, use and store your personal data for any other purpose we deem necessary or desirable or appropriate.

 

How We Share Your Personal Data

  • Transfers within the VIEWZZ Group of Companies. We may share your personal data with the relevant affiliates of VIEWZZ.  For the purposes mentioned above, your personal data might be processed in, or accessed from, a country outside Vietnam.

  • Transfers to VIEWZZ’s authorised agents. We may share your personal data with VIEWZZ’s authorised agents in Vietnam and other countries.

  • Transfers to companies providing services under contract. Your personal data may be shared with companies providing services under contract to VIEWZZ and the affiliates of VIEWZZ.

  • Transfers to other organisations or other parties. 

    • Transfers to third parties if we are under a duty to disclose your personal data in order to comply with a legal obligation or if we consider this is necessary for us to protect the rights, property or safety of VIEWZZ, our customers or others.
    • Transfers to government authorities and/or law enforcement officials if mandated by law or if required for the protection of our legitimate interests in compliance with applicable laws.
    • Transfers to prospective or actual customers in the event that VIEWZZ, or any affiliate of VIEWZZ, sells any of its business or assets which include your personal data. We also may retain a copy of such information.
    • Transfers to relevant party(ies) in the event that VIEWZZ is involved in a bankruptcy, merger, acquisition, or reorganization, and your personal data/information may be sold or transferred as part of that transaction. We also may retain a copy of such information.
  • Transfers for other purposes. To the extent not contrary to the applicable law, we may share your personal data for any or all of the purposes as set out in Item 4 above.

 

Your Choices and Rights

  • Your general rights. You have the right to ask VIEWZZ to correct or delete your personal data. These rights may be limited, for example if fulfilling your request would reveal personal data about another person, or if you ask us to delete information which we are required by law or have compelling legitimate interests to keep.

  • By using this website you agree to opt-in (consent) to having your contact details used for direct marketing purposes. If you do not want us to send you direct marketing, or to use your personal data for profiling related to direct marketing, or to pass your details on to third parties for marketing purposes, you can ask us not to do this, at any time, by contacting us at: VIEWZZ Technology Company Limited, 5th floor, No.71 Nguyen Chi Thanh Street, Dong Da District, Hanoi, Vietnam
    E-mail address: hello@viewzz-studio.com

 

Data Protection and Retention

We take protecting your personal information seriously. We have in place reasonable physical and technical safeguards to protect the information we collect. However, please note that although we take reasonable steps to protect your information, no website, Internet transmission, computer system, or wireless connection or security measure is 100% secure and we cannot guarantee the security of your information.

Some of our main security measures are: (a) we restrict access to your data on a “need to know” basis and for the communicated purpose only; (b) we monitor access to our IT systems to detect and stop misuse of personal data; (c) we use technology controls for our information systems, such as firewalls, user verification, data encryption, and separation of roles, systems & data.

If you have a personal password which enables you to access certain parts of our websites or any other portal, app or service we operate, do not forget your responsibility for keeping this password confidential. We ask you not to share your password with anyone.

We will retain your personal data only for as long as we need it for VIEWZZ’s legitimate interest, or to perform a service at your request, or to meet a legal requirement, or to fulfil the purposes as set out herein, unless otherwise required by the laws of Vietnam.  Either at the end of the retention period or when we deem fit, we may, at our option, take steps to delete your personal data or hold it in a form that no longer identifies you unless otherwise required by the laws of Vietnam.

 

Links to third party websites or apps

Our website may, from time to time, contain links to and from the websites of our partner networks, advertisers and group companies.
VIEWZZ is not responsible for the content of any websites that are linked to its website or apps. When entering a third party website or downloading a third party app, it is your responsibility to ensure that you read the privacy notice and legal terms & conditions that apply to that website or app.

 

Updates to this Privacy Policy

This Privacy Policy may be updated periodically. We will update the date at the top of this Privacy Policy accordingly and encourage you to check for changes to this Privacy Policy, which will be available on the VIEWZZ’s website. On some occasions, we may also actively advise you of specific data handling activities or significant changes to this Privacy Policy, if required by applicable law.

 

Contact Us

If you have any questions about this Privacy Policy, please contact us via e-mail at hello@viewzz-studio.com.